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How can I get an account statement/reference from a branch?
  • You can get by visiting the branch directly or by visiting the website kapitalbank.az and ordering online in advance.
  • After ordering online, you can get the document ready by visiting the branch.



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In what language can I get an account statement?
  • The account statement will be sent to the email address in the language that you chose to use in the Birbank application.

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In what formats can I get an account statement?
  • You can get it in Excel and PDF format.

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How can I get an account statement/loan statement/letter to the embassy?
  • You can get documents through delivery service in the Birbank application and from the branch.

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How can I use the document delivery service in the Birbank application?
  • It can be obtained from the Birbank application by ordering a statement of account/loan statement/letter to the embassy and delivering it to the address.
  • You will be contacted upon the confirmation of the order.
  • Delivery will be made by courier within 2 working days.
  • Delivery is free and the tariffs will remain the same.


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How can I get an account statement online?
  • You can send an account statement to your e-mail address from the Birbank application free of charge.

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How often can I get an account statement?
  • You can get it over a period of up to one year.

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