You can send us a letter by filling in the form below if you have any suggestion or request to the Bank.
Rules for reviewing the requests
- All the sections have to be filled completely, clearly and in detail in order for us to review the request.
- The Bank employees may contact the complainer via e-mail in order to acquire additional information once the complaints have been sent. An insufficient response by the complainer may extend the duration of review.
- The requests by the citizens shall be reviewed within 3 working days at the latest.