About bank

Corporate governance

The key principles of corporate governance at the Bank are reflected in Kapital Bank's Corporate Governance Code. The Bank supports relations with state agencies, shareholders, employees, partners and customers.

Corporate governance serves to further improve relations between the Bank's managers and shareholders. This, in turn, ensures increased efficiency in all areas of the Bank's operations. In addition to enhancing the important role of corporate governance, the Bank also pays special attention to the development of corporate culture and corporate ethics.

Adherence to ethical principles and trust in basic values shapes and preserves corporate culture at Kapital.

Here you can find more detailed information about corporate governance and corporate culture at Kapital Bank.

Committees

Human Resources and Motivation Committee

Reviews general principles, policies and strategy on remuneration and motivation for Bank’s staff, reviews the system of evaluation of the Bank's employees, recruitment, retention and dismissal as well as considers any major improvements in the Bank's personnel policy.

Large Credit Committee

In accordance with the adopted credit policy of the Bank, it manage credit risks (here “credit” refers to the term of “Bank loan”, provided by the law “On banks”), make decisions on issuing loans, as well as changing the terms of the issued loans within its competence.

Credit Committee

In accordance with the adopted credit policy of the Bank, it manage credit risks (here “credit” refers to the term of “Bank loan”, provided by the law “On banks”), make decisions on issuing loans, as well as changing the terms of the issued loans within its competence.

Medium Credit Committee

In accordance with the adopted credit policy of the Bank, it manage credit risks (here “credit” refers to the term of “Bank loan”, provided by the law “On banks”), make decisions on issuing loans, as well as changing the terms of the issued loans within its competence.

Small Credit Committee

In accordance with the adopted credit policy of the Bank, it manage credit risks (here “credit” refers to the term of “Bank loan”, provided by the law “On banks”), make decisions on issuing loans, as well as changing the terms of the issued loans within its competence.

Risk Management Committee

Inspects risk management strategies, policies and limits, assigning a specific method of risk identification and assessment, as well as selection tools, and determines the frequency of their implementation.

Asset and Liability Management Committee

In accordance with Bank’s internal rules, determines directions and targets of liquidity and market risks management, as well as financial resources, determines liquidity, efficient asset and liability management strategy of the Bank, as well as helps the Board of Directors in carrying out daily activities of the Bank in the field of asset and liability management.

Procurement Committee

In accordance with the procurement policy of the Bank, works on the effective and economical use of funds, the conclusion of contracts of sale on favorable terms for the Bank, the protection of property interests of the Bank and risk management in the field of procurement.

Strategy and Budget Committee

Within its competence controls the preparation and implementation of Business Plan of the Bank, provides feedback and suggestions to the Supervisory Board on the preparation and effective implementation of the bank's budget in accordance with the goals determined in the Business Plan.

Audit Committee members

Regulates the audit work in the Bank, Oversees the Bank's financial and economic activities, Monitors the Bank's compliance with regulatory and legal acts, internal procedures, rules and regulations on the Bank's financial and economic activities, Assists the Supervisory and Executive Board in ensuring the existence and adequacy of the Bank's proficient control system.

Ethical conduct code

These guidelines regulate the conduct of employees at the Bank. They serve to improve the Bank’s image and define cultural, ethical and legal values for its employees.

The ethical conduct guidelines, first and foremost, ensure supervision of employees’ conduct, allow applying their skills in different areas within their expertise, and offer effective tools for ensuring adherence to the described norms.

Cultural values encompass employees’ conduct both at and outside of work, as well as their public activities.

Ethical values encompass preserving the Bank’s image, attitude towards the Bank’s property etc.

Legal values encompass attitude towards laws and regulations, compliance with the Bank’s internal procedures, maintaining the confidentiality of sensitive information etc.

Professional etiquette encompasses conduct and behavior in a professional setting. Professional etiquette is based on respect, care, kindness and consideration in relations with people. Every employee at the Bank should strictly observe the rules of subordination.

Approach to customers

Professional services

Proper, just and impartial attitude

Timely performance of duties

Ensuring confidentiality of information about customers

Caring for customers

Constantly improving the quality of products and services, and setting appropriate prices

Promoting products and services in an appropriate and unbiased manner

Understanding customer’s thoughts, feelings and impressions

Viewing customers’ personalities in a positive way – regardless of the customer’s faults, they should be treated as people and with respect.

Trying to reach mutual agreement and understanding with customers, as well as to further develop the partnership.

Attitude towards competitors

Competitors should be viewed with respect, and unhealthy competition should be avoided

Terms of confidentiality

As this Code covers all activities at the Bank, employees should keep the following information strictly confidential:

Bank’s information of personal nature

Guidelines related to bank secrecy

Information about the Bank’s customers

Information about the Bank’s staff

Information that concerns state security, available to Bank’s employees due to their position etc.