Card services

The instruction can be used in the following conditions:

• If you received a PIN code without a PIN envelope in the branch;

• If you forget or lost your PIN code;

Assignment of the new PIN code:

• Insert card into an ATM;

• Click to the "PIN SET" button in the lower right heading of the ATM;

• Click the "Assignment of the PIN code” button;

• By selecting 4 any digit number you can set your new PIN code;

• Retype new PIN code;

• Your PIN code has successfully changed;

This service allows you change the existing PIN code with any other code you wish at any of Kapital Bank’s ATMs. This service is available to holders of all types of Kapital Bank cards.

Good to know

• Do not use repetitive (1111) or consecutive (1234) digits as your PIN code;

• For security reasons, do not use the same PIN code for all of your payment cards;

• If you experience any problems with your payment card, call 196 Info Service.

This service allows you change the existing PIN code with any other code you wish at any of Kapital Bank’s ATMs. This service is available to holders of all types of Kapital Bank cards.

How to change a PIN code

• Insert your card into an ATM;

• Choose the language;

• Enter the existing PIN code;

• Choose PAYMENTS option in the ATM menu;

• Choose SERVICES option in the pop-up window;

• Choose PIN CHANGE service in the next window;

• Enter a new 4-digit PIN code and press ENTER;

• Re-enter the new PIN code and press ENTER.